{"id":1180,"date":"2015-04-05T15:55:55","date_gmt":"2015-04-05T15:55:55","guid":{"rendered":"http:\/\/demo.thimpress.com\/adot\/?p=1180"},"modified":"2015-04-05T15:55:55","modified_gmt":"2015-04-05T15:55:55","slug":"style-resolutions-for-2015","status":"publish","type":"post","link":"https:\/\/haciendajuanitapuertorico.com\/en\/style-resolutions-for-2015\/","title":{"rendered":"Style resolutions for 2015"},"content":{"rendered":"
\n
\n
\n
\n
\n
\n

Just a few examples include:<\/b><\/p>\n

    \n
  1. Either calling or emailing each guest with a\u00a0personalized message<\/b>\u00a0after booking, rather than a generic automated email, asking for preference requests. This personal touch can make an important difference.\u00a0Automated personalized guest communication is also a possibility, but requires a capable CRM system to be in place along with efforts of the staff to carefully gather and record valuable guest information.<\/li>\n
  2. Making an even\u00a0better first impression<\/b> by asking what the guest\u2019s favorite drink is upon check-in, which can then be delivered to their room as a complimentary welcome gift.<\/li>\n
  3. Introducing an\u00a0extra moment of appreciation<\/b>, Sending a staff member to the guest\u2019s room, or following up a different moment after check-in to see if everything is to their liking.<\/li>\n<\/ol>\n

    Training all client-facing employees, including front desk, food and drink staff, and activity sales employees in upselling and cross-selling is another way to drive customer engagement as well as revenue. It is a relatively inexpensive investment that can produce high ROI. Importantly though, employees should be well-versed in upselling or cross-selling to enhance the customer experience with personalized offerings without veering into pushy territory, which can have the opposite effect.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Just a few examples include: Either calling or emailing each guest with a\u00a0personalized message\u00a0after booking, rather than a generic automated email, asking for preference requests. This personal touch can make an important difference.\u00a0Automated personalized guest communication is also a possibility, but requires a capable CRM system to be in place along with efforts of the […]<\/p>\n","protected":false},"author":1,"featured_media":2473,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-1180","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotel"],"yoast_head":"\nStyle resolutions for 2015 - Hacienda Juanita<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/haciendajuanitapuertorico.com\/en\/style-resolutions-for-2015\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Style resolutions for 2015\" \/>\n<meta property=\"og:description\" content=\"Just a few examples include: Either calling or emailing each guest with a\u00a0personalized message\u00a0after booking, rather than a generic automated email, asking for preference requests. This personal touch can make an important difference.\u00a0Automated personalized guest communication is also a possibility, but requires a capable CRM system to be in place along with efforts of the […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/haciendajuanitapuertorico.com\/en\/style-resolutions-for-2015\/\" \/>\n<meta property=\"og:site_name\" content=\"Hacienda Juanita\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/haciendajuanita\" \/>\n<meta property=\"article:published_time\" content=\"2015-04-05T15:55:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2015\/09\/luxury-sitting-2-1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"jrexchange2@gmail.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jrexchange2@gmail.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/\"},\"author\":{\"name\":\"jrexchange2@gmail.com\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#\\\/schema\\\/person\\\/e1d29ce0769cbbc667937ef1e683c9d9\"},\"headline\":\"Style resolutions for 2015\",\"datePublished\":\"2015-04-05T15:55:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/\"},\"wordCount\":201,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/wp-content\\\/uploads\\\/2015\\\/09\\\/luxury-sitting-2-1-1.jpg\",\"articleSection\":[\"Hotel\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/\",\"url\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/\",\"name\":\"Style resolutions for 2015 - Hacienda Juanita\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/wp-content\\\/uploads\\\/2015\\\/09\\\/luxury-sitting-2-1-1.jpg\",\"datePublished\":\"2015-04-05T15:55:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#primaryimage\",\"url\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/wp-content\\\/uploads\\\/2015\\\/09\\\/luxury-sitting-2-1-1.jpg\",\"contentUrl\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/wp-content\\\/uploads\\\/2015\\\/09\\\/luxury-sitting-2-1-1.jpg\",\"width\":1000,\"height\":667},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/style-resolutions-for-2015\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Style resolutions for 2015\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#website\",\"url\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/\",\"name\":\"Hacienda Juanita\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#organization\",\"name\":\"Hacienda Juanita\",\"url\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/cropped-Logo_Hacienda_Juanita-removebg-1-scaled-1.png\",\"contentUrl\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/cropped-Logo_Hacienda_Juanita-removebg-1-scaled-1.png\",\"width\":512,\"height\":512,\"caption\":\"Hacienda Juanita\"},\"image\":{\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/haciendajuanita\",\"https:\\\/\\\/www.instagram.com\\\/haciendajuanita\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/#\\\/schema\\\/person\\\/e1d29ce0769cbbc667937ef1e683c9d9\",\"name\":\"jrexchange2@gmail.com\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/02311119e7e316c615ce2d740274c43fe9d2831d728740ce0f8b8c0d75d9d4b0?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/02311119e7e316c615ce2d740274c43fe9d2831d728740ce0f8b8c0d75d9d4b0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/02311119e7e316c615ce2d740274c43fe9d2831d728740ce0f8b8c0d75d9d4b0?s=96&d=mm&r=g\",\"caption\":\"jrexchange2@gmail.com\"},\"sameAs\":[\"https:\\\/\\\/haciendajuanitapuertorico.com\"],\"url\":\"https:\\\/\\\/haciendajuanitapuertorico.com\\\/en\\\/author\\\/jrexchange2gmail-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Style resolutions for 2015 - Hacienda Juanita","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/haciendajuanitapuertorico.com\/en\/style-resolutions-for-2015\/","og_locale":"en_US","og_type":"article","og_title":"Style resolutions for 2015","og_description":"Just a few examples include: Either calling or emailing each guest with a\u00a0personalized message\u00a0after booking, rather than a generic automated email, asking for preference requests. This personal touch can make an important difference.\u00a0Automated personalized guest communication is also a possibility, but requires a capable CRM system to be in place along with efforts of the […]","og_url":"https:\/\/haciendajuanitapuertorico.com\/en\/style-resolutions-for-2015\/","og_site_name":"Hacienda Juanita","article_publisher":"https:\/\/www.facebook.com\/haciendajuanita","article_published_time":"2015-04-05T15:55:55+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2015\/09\/luxury-sitting-2-1-1.jpg","type":"image\/jpeg"}],"author":"jrexchange2@gmail.com","twitter_card":"summary_large_image","twitter_misc":{"Written by":"jrexchange2@gmail.com","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#article","isPartOf":{"@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/"},"author":{"name":"jrexchange2@gmail.com","@id":"https:\/\/haciendajuanitapuertorico.com\/#\/schema\/person\/e1d29ce0769cbbc667937ef1e683c9d9"},"headline":"Style resolutions for 2015","datePublished":"2015-04-05T15:55:55+00:00","mainEntityOfPage":{"@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/"},"wordCount":201,"commentCount":0,"publisher":{"@id":"https:\/\/haciendajuanitapuertorico.com\/#organization"},"image":{"@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#primaryimage"},"thumbnailUrl":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2015\/09\/luxury-sitting-2-1-1.jpg","articleSection":["Hotel"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/","url":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/","name":"Style resolutions for 2015 - Hacienda Juanita","isPartOf":{"@id":"https:\/\/haciendajuanitapuertorico.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#primaryimage"},"image":{"@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#primaryimage"},"thumbnailUrl":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2015\/09\/luxury-sitting-2-1-1.jpg","datePublished":"2015-04-05T15:55:55+00:00","breadcrumb":{"@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#primaryimage","url":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2015\/09\/luxury-sitting-2-1-1.jpg","contentUrl":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2015\/09\/luxury-sitting-2-1-1.jpg","width":1000,"height":667},{"@type":"BreadcrumbList","@id":"https:\/\/haciendajuanitapuertorico.com\/style-resolutions-for-2015\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/haciendajuanitapuertorico.com\/"},{"@type":"ListItem","position":2,"name":"Style resolutions for 2015"}]},{"@type":"WebSite","@id":"https:\/\/haciendajuanitapuertorico.com\/#website","url":"https:\/\/haciendajuanitapuertorico.com\/","name":"Hacienda Juanita","description":"","publisher":{"@id":"https:\/\/haciendajuanitapuertorico.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/haciendajuanitapuertorico.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/haciendajuanitapuertorico.com\/#organization","name":"Hacienda Juanita","url":"https:\/\/haciendajuanitapuertorico.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/haciendajuanitapuertorico.com\/#\/schema\/logo\/image\/","url":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2025\/06\/cropped-Logo_Hacienda_Juanita-removebg-1-scaled-1.png","contentUrl":"https:\/\/haciendajuanitapuertorico.com\/wp-content\/uploads\/2025\/06\/cropped-Logo_Hacienda_Juanita-removebg-1-scaled-1.png","width":512,"height":512,"caption":"Hacienda Juanita"},"image":{"@id":"https:\/\/haciendajuanitapuertorico.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/haciendajuanita","https:\/\/www.instagram.com\/haciendajuanita\/"]},{"@type":"Person","@id":"https:\/\/haciendajuanitapuertorico.com\/#\/schema\/person\/e1d29ce0769cbbc667937ef1e683c9d9","name":"jrexchange2@gmail.com","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/02311119e7e316c615ce2d740274c43fe9d2831d728740ce0f8b8c0d75d9d4b0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/02311119e7e316c615ce2d740274c43fe9d2831d728740ce0f8b8c0d75d9d4b0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/02311119e7e316c615ce2d740274c43fe9d2831d728740ce0f8b8c0d75d9d4b0?s=96&d=mm&r=g","caption":"jrexchange2@gmail.com"},"sameAs":["https:\/\/haciendajuanitapuertorico.com"],"url":"https:\/\/haciendajuanitapuertorico.com\/en\/author\/jrexchange2gmail-com\/"}]}},"_links":{"self":[{"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/posts\/1180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/comments?post=1180"}],"version-history":[{"count":0,"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/posts\/1180\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/media\/2473"}],"wp:attachment":[{"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/media?parent=1180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/categories?post=1180"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/haciendajuanitapuertorico.com\/en\/wp-json\/wp\/v2\/tags?post=1180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}